Execs Discuss OpenTable and QSR Automations Partnership

OpenTable and QSR Automations recently announced a joint integration that will enable participating QSR DineTime restaurant customers to tap into OpenTable’s global diner network by surfacing real-time reservation availability on OpenTable’s site and apps. QSR Automations is the kitchen and restaurant management platform provider for approximately 80 percent of the largest restaurant groups in the casual dining category in the U.S., while OpenTable is the leading provider of online restaurant reservations, seating more than 22 million diners per month across its network of more than 42,000 restaurant customers around the globe. While the reservations feature is phase one of the partnership, the next phase is designed to provide diners with the ability to use OpenTable, integrated with DineTime technology, to see estimated wait times and to add their name to waitlists at participating restaurants before walking in the door.  

Modern Restaurant Management (MRM) magazine caught up with both companies to discuss this new partnership. While the reservations feature is phase one, the next phase is designed to provide diners with the ability to use OpenTable, integrated with DineTime technology, to see estimated wait times and to add their name to waitlists at participating restaurants before walking in the door.